99.9% uptime guarantee ensures data is always available
System complies with European Union Safe Harbor policies
All data center locations are SAS 70 compliant
Dedicated import servers are available to facilitate massive data uploads
An on-demand system means no capital expenditure for system implementation and a tax-deductible operating expense for organizations
Native viewing of more than 250 file types allows you access to any document
Extensive audit trails and disclosure data gathering assist in complying with industry and government regulations, including HIPAA for the healthcare industry, 21CFR Part 11 for FDA regulations and more
Searchable security logs allow administrators to target specific actions, users, dates or search values to monitor activity
Directory Manager automates the importing and indexing of documents from any source media including multi-function devices, network-attached scanners and/or photocopiers
Scan2ImageSilo allows users to scan and upload documents directly from a scanning device into ImageSilo, making any installation an ad hoc scan station for distributed scanning
Scan2ImageSilo enables users to add, move or delete pages within a document as well as maintain version control on those documents
Configure retention policies to protect records from destruction during specified time periods
Set destruction policies to purge expired records
Send an email notification or require review prior to destruction of any document
A single-sign on via windows-integrated authentication simplifies the login process
A single-sign on via windows-integrated authentication simplifies the login process
Optional PaperVision® Enterprise WorkFlow service, with easy-to-use graphical interface, automates the flow of information through routine business processes
PaperVision Enterprise WorkFlow and Scan2ImageSilo work together to allow users to capture documents and upload them into a new or existing workflow process
Optional PaperVision® Enterprise Report Management processes COLD/ERM print stream data into electronic reports and imports and indexes them into the ECM system
Optional Data Delivery enables companies to package a duplicate copy of data into a single, encrypted, compressed file and transfer it (through FTP or secure FTP) on a user-defined schedule to a separate site for disaster recovery
Instant upgrades are performed by Digitech Systems, freeing IT resources from system maintenance
Complete, detailed online help includes step-by-step instructions to get you started quickly
Toll free, legendary technical support is eager to assist with any questions you may have
Security
All Digitech Systems administrators and engineers are thoroughly screened and are subject to background checks
All administrators use dedicated, secure machines
All administrators follow strict password security guidelines, including password complexity, password expiration and RSA two-level user authentication technology
Data segregation separates database and document file data to ensure one company or department cannot access another’s data
System/Network Security
All systems are maintained on a closed network that allows no outbound connectivity
All systems are monitored 24 hours per day, seven days per week, 365 days per year
Redundant firewall clusters are managed and constantly monitored by our firewall experts
Intrusion-detection technology monitors all system access and third-party penetration tests are routinely performed
Physical Security
Physical access is limited to required personnel who have proper clearance and photo identification
Live monitoring of all physical facilities, including videotape recording of all activities and all external utility entry points
Numerous provisions protect servers from environmental dangers (see Scalability and Reliability)
Transmission Security
Patent-pending caching routines ensure stored data is never exposed to the public network
SSL (Secure Sockets Layer) encryption of all network communications
Optional secure FTP/FTPS to encrypt data while in transit
Application Security
Company administrators can configure their own security policies, including encryption and records retention policies
Function-level security verification is performed for every API call made to ImageSilo
256-bit AES encryption occurs during import, during transmission, optionally when data is stored and in communication with other ImageSilo services
Session ID encryption ensures that a session ID cannot be guessed to hijack a session
Session-source validation and IP address limiting guarantees access only from authorized locations
Automatic session termination closes a user’s session when it sits idle for a defined period of time
Security-policy administration tools include account lockouts, password complexity requirements and password expiration
System automatically monitors user activity as it is occurring
Group-level security assigns a common set of access rights to all users within a group
User-level security defines individual user permissions
Project-level security assigns functionality-based security at the project level and restricts access to create retention locks and set destruction dates
Document-level security allows for more specific security settings—down to the individual document
Function security controls user rights, such as printing, emailing, exporting and deleting
Index-level security controls user ability to view and/or edit document index fields
Scalability and Reliability
Geographically diverse, redundant data centers (located on separate continental power grids) store mirrored data for protection from major disaster
Elaborate backup systems ensure data integrity and reliability
Load-balanced, fully redundant web server clusters ensure fast response times, even under heavy loads
System architecture with no single point of failure ensures data availability
Optional access using the PaperVision® Enterprise desktop client requires neither a web browser nor a license fee
Optional desktop client provides secure private network connection, eliminating the need for a VPN to view documents
Centralized web-based administration console provides access to all administrative functions
Unlimited users allow access for every employee or customer
Unlimited access to documents anywhere, anytime
Unlimited projects allow you to group documents to meet increasing information management needs
Live OC48, OC12 and OC3 connections to multiple tier-1 internet service providers
Dual entry points for all fiber cabling ensure physical reliability of data lines
On-site diesel generators provide emergency power
State-of-the-art battery backups clean and back up external power sources
Advanced HVAC system ensures constant data center temperature
HVAC is tied directly to a fire detection and suppression system and is constantly monitoring air for smoke
Early smoke detection system detects microscopic changes in the data center environment
Global DNS network provides unprecedented DNS reliability and response times
Redundant storage clusters ensure full availability of data
Integration
Extensive use of web services support integration and cross-platform compatibility
COM-based APIs support both local and remote communications without requiring modification to code
ActiveX® (OCX) controls can be embedded into third-party applications
Customizable source code is included for both browser-based and desktop client applications
Integration Manager enables point-and-click integration with third-party applications
PaperVision® Enterprise Tools for ImageSilo provide out-of-the-box integration with Microsoft® Office applications, including Word, Excel, PowerPoint, Outlook and Windows Explorer
Scan2ImageSilo is compatible with any TWAIN-enabled scanning device to input single or multi-page documents directly into ImageSilo
Integration with Microsoft® Office SharePoint® Server 2007 enables companies to leverage the ImageSilo® document management and workflow functionality directly within their SharePoint portal
Custom, private-label sites are available
System Requirements
Internet Explorer® 6.0 or higher, Mozilla® Firefox® 1.5 or higher
Additional Requirements for Optional Desktop Installation
